How long does delivery take?
|Estimated Delivery Time||Processing Time|
|United States||7 - 15 days||1 - 3 Days|
|Canada||10 - 30 days||1 - 3 Days|
|Japan||7 - 15 days||1 - 3 Days|
|Australia||10 - 25 days||1 - 3 Days|
|Europe||10 - 25 days||1 - 3 Days|
|North America||15 - 30 days||1 - 3 Days|
|South America||20 - 40 days||1 - 3 Days|
|Southeast Asia||7 - 15 days||1 - 3 Days|
|Middle East||10 - 30 days||1 - 3 Days|
What countries do you ship to?
we will ship to worldwide
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at firstname.lastname@example.org.